Integrated Consulting Services

CT Hi-Tech provides its clients with integrated e-business services, including the design, operation and maintenance of e-business websites, B2B and B2C sales systems, and so on, making them easily access, market and sell the contents via various channels. Its e-business solutions improve workflows and profitability. Currently, its main job in the field of e-business consists of the website of China Travel Service (Hong Kong) Limited, World Pass and Call Centre.

The Website of China Travel Service (Hong Kong) Limited

In addition to the static introduction of CTS Group, the website of China Travel Service (Hong Kong) Limited provides a platform to sell tourism products (including air tickets, ferry tickets, train tickets, bus tickets, hotel room reservation, attraction tickets, visa services and the package of either products mentioned above). The deal records could be checked via the backstage for later statistics, printing and other reports.

World Pass

World Pass is a B2B/B2C e-commerce platform that supports product online reservation, purchase, refund, modification, cancellation, real-time transaction and sales report. The platform is designed for small to medium sized travel agents to process travel products (air tickets, ferry tickets, transportation ticket, hotel rooms, sightseeing tickets and tour packages).

Call Centre

Call Centre is designed with VoIP technology (also known as broadband phone or Internet phone), which is a new type of tele-communications through the Internet or any other network using IP technology. It is regarded as the strong competitor of traditional tele-communication according to its features such like cost-saving and high communication qualities. Combined with other backstage management systems developed by CT Hi-Tech, this technology helps companies, agencies and individual members to enquire, reserve, sell and other functions.